The challenge
Support delivery dispatch with route optimisation, exception visibility and a more organised coordination workflow.
How StrandIT approached the project
The operational view brings planned routes and exceptions together. Dispatch information is organised around the actions a coordinator needs to take, so the automation supports the team's decisions.
Operations / Dispatch
TodayTeam view
Sample workspaceSee the route. Spot the exception.
A shared view of planned deliveries and the actions that need a coordinator.
Illustrative route plan
Dispatch originCoordinator queue
Scheduled
Route A
Driver brief ready
Open route →Needs review
Route B
Delivery window changed
Open route →Ready for handoff
Route C
Confirm route allocation
Open route →Illustrative design direction / Sample content, not reported results
The work in focus
- Route-planning workflow structure
- Delivery exception visibility
- A coordinated dispatch workspace
Why this matters for the business
Help operations teams see what needs attention and coordinate the next delivery action.
Useful automation starts with a clear workflow. Connecting information and making hand-offs explicit helps the team understand what needs attention, rather than adding another disconnected tool.
