Consulting & strategy
Business Process Audit
Map a defined process, identify delays and duplicate work, then recommend a more efficient future workflow.
Discuss Business Process Audit
What Business Process Audit helps with
Examine one operational process from start to finish. A business process audit maps the people, information and systems involved, then looks for repeated work, unclear ownership and avoidable delays. We propose a more practical future workflow and identify which changes need process agreement before technology can help.
What we can help you put in place
We confirm the deliverables in a written proposal before work begins. A scope for this service can cover:
- A current-state map of the agreed business process
- Review of delays, duplication and ownership gaps
- A recommended future workflow and implementation priorities
Important scope considerations
The process boundary must be defined so the audit stays useful. Company-wide restructuring, specialist compliance assessment and implementing the recommendations are separate engagements.
What to bring to the first conversation
A clear business question, current process notes and the constraints you are working within are useful starting points. We agree the decisions the engagement should support and who needs to contribute before the review begins.
How we work with you
- Define the brief. We review your goals, current setup and the requirements specific to business process audit.
- Agree the work. Your proposal sets out deliverables, responsibilities, dependencies and commercial terms before implementation or advisory work begins.
- Review the outcome. We walk through the agreed output, explain any limitations and confirm the next steps or ongoing ownership.
Common questions
Which process should we audit first?
A repeatable process with visible friction is a good candidate. Choose one with a clear start and finish, a named owner and enough examples to understand where delays or errors occur.
How is this service quoted?
We confirm a quote after reviewing the brief, existing systems and deliverables. Any third-party fees, recurring costs and tax treatment are set out in the proposal. A catalogue indication is not a final project quote.
Your next step
Talk through your business process audit needs.
Tell us about your current setup and the outcome you want. StrandIT is based in Sydney NSW, Australia.