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CRM & business systems

CRM Setup

General CRM structure, fields, users, stages, data setup and essential configuration.

Discuss CRM Setup

What CRM Setup helps with

Give your team a shared place to manage customer relationships with a structure they understand. CRM setup covers the core fields, stages, users and records needed for a defined process. We focus on what staff need to capture and act on, rather than adding fields simply because the platform allows them.

What we can help you put in place

We confirm the deliverables in a written proposal before work begins. A scope for this service can cover:

  • Core CRM fields, stages and user configuration
  • Agreed data setup and essential record structure
  • Basic workflow checks and team handover

Important scope considerations

Large data migrations, custom development and complex automation may need separate scope. Platform licences and an internal owner are important ongoing requirements.

What to bring to the first conversation

Tell us which CRM you use, who works in it and how a customer moves through your process. Sample field definitions, stage rules and authorised example records help us plan without guessing how your business operates.

How we work with you

  1. Define the brief. We review your goals, current setup and the requirements specific to crm setup.
  2. Agree the work. Your proposal sets out deliverables, responsibilities, dependencies and commercial terms before implementation or advisory work begins.
  3. Review the outcome. We walk through the agreed output, explain any limitations and confirm the next steps or ongoing ownership.

Common questions

Can you help choose the CRM first?

Platform selection can be discussed during discovery or a strategy engagement. We need to understand the team, process, integrations and budget before deciding which system is a suitable fit.

How is this service quoted?

We confirm a quote after reviewing the brief, existing systems and deliverables. Any third-party fees, recurring costs and tax treatment are set out in the proposal. A catalogue indication is not a final project quote.

Your next step

Talk through your crm setup needs.

Tell us about your current setup and the outcome you want. StrandIT is based in Sydney NSW, Australia.

Get a Free Consultation