Digital marketing
Daily Social Media Management
High-touch publishing, monitoring, engagement and coordination for brands using social as a core channel.
Discuss Daily Social Media Management
What Daily Social Media Management helps with
Coordinate social media as an active day-to-day business channel. Daily management suits teams that need a more regular publishing and engagement workflow than a monthly post package. We define coverage, escalation and approvals so customer messages and public responses are handled with the right context.
What we can help you put in place
We confirm the deliverables in a written proposal before work begins. A scope for this service can cover:
- A publishing and monitoring routine for agreed channels
- Engagement handling within approved response boundaries
- Campaign coordination and operational reporting
Important scope considerations
Daily does not automatically mean round-the-clock coverage. Working hours, response targets, escalation contacts and the volume of messages need to be specified in the service agreement.
What to bring to the first conversation
Share your offer, intended audience and the channels you already use. Existing campaign reports can add context, but we also need to understand how your team handles the enquiries or purchases those campaigns generate.
How we work with you
- Define the brief. We review your goals, current setup and the requirements specific to daily social media management.
- Agree the work. Your proposal sets out deliverables, responsibilities, dependencies and commercial terms before implementation or advisory work begins.
- Review the outcome. We walk through the agreed output, explain any limitations and confirm the next steps or ongoing ownership.
Common questions
Will you answer customer complaints?
We can help within approved guidance and access permissions. Sensitive complaints, refunds and account-specific issues should be escalated to your nominated business contact rather than answered without authority.
How is this service quoted?
We confirm a quote after reviewing the brief, existing systems and deliverables. Any third-party fees, recurring costs and tax treatment are set out in the proposal. A catalogue indication is not a final project quote.
Your next step
Talk through your daily social media management needs.
Tell us about your current setup and the outcome you want. StrandIT is based in Sydney NSW, Australia.